technical support
After-sales guarantee
1. The main unit of the CNC machine tool is f↓✘λ♣ree to repair for one year, and the CNC¶™ system is guaranteed for two years (exc₹↕ luding abnormal usage situa∑₩tions); after the war₩α≈™ranty period, free service ¥↓♣✔is still provided (excl≥→₽>uding replacement and repair partsσ<).
2. Supply of consumable parts, spare p>☆©<arts, and accessories at cost price (outσ≥side the warranty period♥₩);
3. Free consultation services fβ✔or processing technology and progra₩∏mming;
4. If the equipment malfunctions, the seller λ will respond within 2 hours and prov∏<↓ide phone guidance to help the buyer troubl× ¶γeshoot. If the issue cannot be resolved,§¥♥ the seller will arrive at the buyer's site ×↓within 18 hours;
5. After the warranty period,γα÷≈ the seller will still provide fr ♣✘ee after-sales service&∞;
6. If the user moves the equi¶☆×pment within two years, the user will←§ bear the costs of t→αransportation and installatio€∞α n, while the seller will provide free g♠$uidance for debugging;
7. Regular usage sta☆λπtus tracking service, with occasional follow-u₽↕ ps with users.
Contact Us
Add：No.19-5-1, Juye Road, Advanced Equip&'ment Manufacturing Park, Dalσ$ian Economic Development Zone, Li§₹✔φaoning Province
Tel：+86-411-62498088
Cell phone：+86-15140552888
E-mail：carter@zhidecnc.com
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